4 quick facts about the ek3333 App
৪.২/৫
Average rating
41,584
Total reviews
690K+
Active users
99.5%
Uptime
What will be in your export
In 1 minute, you can see what information will be provided
- Name, phone number, and email
- Login history and device information
- Account settings and preferences
- Main support ticket record
These are kept together, so it's not hard to find later. Keeping this part of the privacy policy clear is important, especially when you log in with ek3333 from Dhaka or Chattogram.
What format will you receive
There are two simple formats
Readable list
Easy HTML or text format for on-screen viewing
Downloadable file
Can be downloaded in ZIP or CSV format if needed
Those with small screens can view it on the phone; opening these records inside the ek3333 APK or app keeps the format very clear
How to request
Done in 3 steps
- Log in with your ek3333 login information
- Go to the help page and submit a request
- Complete identity verification if required
At night or day, both times, requests can be made using Nagad, Rocket, or bKash; users operating accounts follow the same steps.
How long does it
Usually a response within 7 days
General request
Often ready within 35 business days
If verification is
An additional 2 days may be required
If you need to change an old phone number in the request, also tell us; when the information provided at ek3333 Register matches your current information, the process is faster.
What is not included in the export
Not everything is provided, and that is normal
- Other user's data
- Hidden logs for security
- Legally restricted records
- Internal note to prevent fraud
This protects your data and keeps the system secure; if you have questions about cookies and user rights, see the contact section at the end.
Cookies and user rights
Cookies remember session, language, and device preferences, making logins easier, especially on mobile
You can view, correct, or request deletion of data if someone needs to change an old Dhaka address; the support team will take care of that.
